G\u00fcvenlik sekt\u00f6r\u00fcn\u00fcn lider oyuncusu Pronet\u2019in sundu\u011fu kaliteli, h\u0131zl\u0131, fark yaratan ve hayat kurtaran hizmetler yeni bir \u00f6d\u00fcle daha lay\u0131k g\u00f6r\u00fcld\u00fc. Pronet, m\u00fc\u015fterilerine ya\u015fatt\u0131\u011f\u0131 benzersiz deneyimle Stevie Awards 2016\u2019da Y\u0131l\u0131n M\u00fc\u015fteri Hizmetleri Ekibi kategorisinde alt\u0131n \u00f6d\u00fcl\u00fcn sahibi oldu.<\/p>\n
Sunduklar\u0131 hizmetlerin bir kez daha \u00f6d\u00fcllendirilmi\u015f olmas\u0131ndan gurur duyduklar\u0131n\u0131 belirten Pronet Pazarlamadan Sorumlu Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Ediz Habip, \u201cPronet olarak oda\u011f\u0131m\u0131zda hep m\u00fc\u015fterilerimiz var. Onlara benzersiz bir deneyim ya\u015fatmak i\u00e7in d\u00fcnyadaki trendleri ve teknolojileri yak\u0131ndan takip ediyor, bunlar\u0131 altyap\u0131 ve hizmetlerimize yans\u0131t\u0131yoruz. Alarm sonras\u0131 aboneyi ortalama 10 saniyelik arama h\u0131z\u0131yla d\u00fcnya standartlar\u0131n\u0131n \u00fcst\u00fcnde bir hizmet veriyor olmam\u0131z da bu vizyonun bir sonucu. M\u00fc\u015fterilerimizin memnuniyeti ve bug\u00fcne kadar kurtard\u0131\u011f\u0131m\u0131z on binlerce hayat bizim i\u00e7in zaten \u00e7ok b\u00fcy\u00fck bir \u00f6d\u00fcl. 2015 IMI \u00d6d\u00fclleri\u2019nde En \u0130yi M\u00fc\u015fteri Deneyimi \u00d6d\u00fcl\u00fc\u2019n\u00fc ald\u0131k. Bu y\u0131l \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fcn\u00fcn d\u00fcnya \u00e7ap\u0131ndaki en prestijli \u00f6d\u00fcllerinden 11. Contact Center World Awards\u2019\u0131n, EMEA B\u00f6lgesi\u2019nde (Avrupa, Ortado\u011fu ve Afrika) \u201cEn \u0130yi M\u00fc\u015fteri Deneyimi\u201d kategorisinde birinci se\u00e7ildik. \u015eimdi de Stevie Awards\u2019\u0131n sahibi olduk. Hedefimizde m\u00fc\u015fterilerimize sundu\u011fumuz hizmet kalitesini hep daha ileriye ta\u015f\u0131mak var.\u201d dedi.<\/p>\n
Pronet\u2019in Stevie Awards’ta kazand\u0131\u011f\u0131 alt\u0131n ve bronz \u00f6d\u00fcller \u015funlar:
\nAlt\u0131n
\nY\u0131l\u0131n M\u00fc\u015fteri Hizmetleri Ekibi
\nElektronik Sekt\u00f6r\u00fcnde Y\u0131l\u0131n \u015eirketi
\nYard\u0131mc\u0131 Uygulamalar ve Servisler: Pronet Panik Butonu Uygulamas\u0131
\nMobil Uygulamalar: Pronet Panik Butonu Uygulamas\u0131<\/p>\n
Bronz
\nYeni \u00dcr\u00fcn Yaz\u0131l\u0131m\u0131-G\u00fcvenlik \u00c7\u00f6z\u00fcm\u00fc: Phantom Call
\nY\u0131l\u0131n PR Kampanyas\u0131: Panik Butonu Uygulamas\u0131
\nY\u0131l\u0131n Teknoloji PR Kampanyas\u0131: Panik Butonu Uygulamas\u0131<\/p>\n
Pronet hakk\u0131nda:
\n1995 y\u0131l\u0131nda kurulan Pronet, bug\u00fcn yakla\u015f\u0131k 200 bin aktif g\u00fcvenlik sistemi kullan\u0131c\u0131s\u0131 ve 5000\u2019i a\u015fan \u00f6zel g\u00fcvenlik projesiyle sekt\u00f6r\u00fcn\u00fcn lider \u015firketidir. Sundu\u011fu g\u00fcvenlik \u00e7\u00f6z\u00fcmleriyle ki\u015fi, kurum, kurulu\u015f, \u00f6z varl\u0131k ve bilginin korunmas\u0131n\u0131 sa\u011flayan Pronet, ev ve i\u015fyeri g\u00fcvenli\u011finin yan\u0131 s\u0131ra bankalar, al\u0131\u015fveri\u015f merkezleri, havaalanlar\u0131, perakende ma\u011faza zincirlerinin de aralar\u0131nda bulundu\u011fu bir\u00e7ok b\u00fcy\u00fck kuruma y\u00f6nelik hizmet ve \u00e7\u00f6z\u00fcmler \u00fcretiyor. Hizmetlerini h\u0131rs\u0131zl\u0131\u011fa kar\u015f\u0131 \u00f6nleyici ve cayd\u0131r\u0131c\u0131 tedbirlerle s\u0131n\u0131rl\u0131 tutmayan Pronet, abonelerine \u20185 Korumal\u0131 G\u00fcvenlik Hizmeti\u2019 ile h\u0131rs\u0131zl\u0131k, yang\u0131n, gaz ka\u00e7a\u011f\u0131, su bask\u0131n\u0131 gibi olaylar\u0131n yan\u0131 s\u0131ra acil sa\u011fl\u0131k ve panik durumlar\u0131na da m\u00fcdahale edebiliyor. \u0130nsana ve teknolojiye s\u00fcrekli yat\u0131r\u0131m yapan Pronet, bunun bir sonucu olarak alarm sonras\u0131 aboneyi ortalama 10 saniyelik arama h\u0131z\u0131yla d\u00fcnya standartlar\u0131n\u0131n \u00fcst\u00fcnde bir hizmet veriyor. 2015\u2019te T\u00fcrkiye\u2019de En \u0130yi M\u00fc\u015fteri Deneyimi \u00d6d\u00fcl\u00fc\u2019n\u00fc kazanan Pronet, 2016\u2019da da \u00e7a\u011fr\u0131 merkezi sekt\u00f6r\u00fcn\u00fcn d\u00fcnya \u00e7ap\u0131ndaki en prestijli etkinliklerinden 11. Contact Center World Awards\u2019ta, \u201cEn \u0130yi M\u00fc\u015fteri Deneyimi\u201d kategorisinde EMEA B\u00f6lgesi (Avrupa, Ortado\u011fu ve Afrika) birincisi oldu. Pronet ayr\u0131ca, d\u00fcnyan\u0131n en sayg\u0131n i\u015f \u00f6d\u00fclleri organizasyonlar\u0131ndan Stevie Awards 2016\u2019da 4 alt\u0131n, 3 bronz \u00f6d\u00fcl kazanarak \u00f6nemli bir ba\u015far\u0131ya daha imza att\u0131.
\nwww.pronet.com.tr<\/p>\n
Stevie Awards hakk\u0131nda:
\nStevie Awards be\u015f kategoriden olu\u015fuyor: Amerikan \u0130\u015f \u00d6d\u00fclleri, Uluslararas\u0131 \u0130\u015f \u00d6d\u00fclleri, \u0130\u015f Kad\u0131nlar\u0131 Stevie Awards, Sat\u0131\u015f ve M\u00fc\u015fteri \u0130li\u015fkileri Stevie Awards ve Asya-Pasifik Stevie Awards. Her \u00e7e\u015fit ve ebattaki kurulu\u015flar\u0131 ve arkas\u0131ndaki ki\u015fileri onurland\u0131ran Stevies, d\u00fcnya \u00e7ap\u0131nda i\u015fyerlerindeki se\u00e7kin performanslar\u0131 takdir ediyor. www.StevieAwards.com adresinden \u00f6d\u00fcl hakk\u0131nda daha fazla bilgi alabilir ve Stevie Awards\u2019\u0131 Twitter adresinde (@TheStevieAwards) takip edebilirsiniz.<\/p>\n","protected":false},"excerpt":{"rendered":"
G\u00fcvenlik sekt\u00f6r\u00fcn\u00fcn lider oyuncusu Pronet\u2019in sundu\u011fu kaliteli, h\u0131zl\u0131, fark yaratan ve hayat kurtaran hizmetler yeni bir \u00f6d\u00fcle daha lay\u0131k g\u00f6r\u00fcld\u00fc. Pronet, m\u00fc\u015fterilerine ya\u015fatt\u0131\u011f\u0131 benzersiz deneyimle Stevie Awards 2016\u2019da Y\u0131l\u0131n M\u00fc\u015fteri Hizmetleri Ekibi kategorisinde alt\u0131n \u00f6d\u00fcl\u00fcn sahibi oldu. Sunduklar\u0131 hizmetlerin bir kez daha \u00f6d\u00fcllendirilmi\u015f olmas\u0131ndan gurur duyduklar\u0131n\u0131 belirten Pronet Pazarlamadan Sorumlu Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Ediz Habip, \u201cPronet olarak oda\u011f\u0131m\u0131zda hep m\u00fc\u015fterilerimiz var. Onlara benzersiz bir deneyim ya\u015fatmak i\u00e7in d\u00fcnyadaki trendleri ve teknolojileri yak\u0131ndan takip ediyor, bunlar\u0131 altyap\u0131 ve hizmetlerimize yans\u0131t\u0131yoruz. Alarm sonras\u0131 aboneyi ortalama 10 saniyelik arama h\u0131z\u0131yla d\u00fcnya standartlar\u0131n\u0131n \u00fcst\u00fcnde bir hizmet veriyor olmam\u0131z da bu vizyonun bir sonucu. M\u00fc\u015fterilerimizin<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-557","post","type-post","status-publish","format-standard","hentry","category-donanim"],"_links":{"self":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts\/557"}],"collection":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=557"}],"version-history":[{"count":1,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts\/557\/revisions"}],"predecessor-version":[{"id":558,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts\/557\/revisions\/558"}],"wp:attachment":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}