T\u00fcrkiye\u2019de m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7en \u015eikayetvar platformunun 2015 y\u0131l\u0131ndan beri m\u00fc\u015fteri deneyiminde en ba\u015far\u0131l\u0131 firmalar\u0131 \u00f6d\u00fcllendirdi\u011fi A.C.E. Awards\u2019\u0131n (Achievement in Customer Excellence) bu y\u0131l on birincisi d\u00fczenlendi. Ger\u00e7ekle\u015ftirilen \u00f6d\u00fcl t\u00f6reninde MA\u0130S, \u201cOtomotiv A\u201d kategorisinde Renault markas\u0131 ile, \u201cOtomotiv B\u201d kategorisinde ise Dacia markas\u0131 ile birincilik \u00f6d\u00fcl\u00fc olan \u201cDiamond\u201d \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. <\/p>\n\n\n\n
MA\u0130S A.\u015e. Genel M\u00fcd\u00fcr\u00fc Bahaettin Tato\u011flu,<\/em><\/strong> \u201cBizim i\u00e7in m\u00fc\u015fteri memnuniyeti, en \u00f6ncelikli konular\u0131m\u0131z aras\u0131nda yer al\u0131yor. Bu konuya g\u00f6sterdi\u011fimiz \u00f6zen ve hassasiyet, bize hem sat\u0131\u015f ba\u015far\u0131s\u0131 olarak d\u00f6n\u00fcyor hem de m\u00fc\u015fterilerimizin markalar\u0131m\u0131za olan sadakatini \u00fcst seviyelere ta\u015f\u0131yor. \u015eikayetvar platformu taraf\u0131ndan A.C.E. Awards\u2019ta Otomotiv A ve B kategorilerinde \u00fcst \u00fcste \u00fc\u00e7\u00fcnc\u00fc kez Diamond \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fclmemiz ise bu ba\u015far\u0131m\u0131z\u0131 bir kez daha ta\u00e7land\u0131rd\u0131. Kusursuz m\u00fc\u015fteri deneyimi konusunu oda\u011f\u0131m\u0131zda tutmaya ve bu alandaki varl\u0131\u011f\u0131m\u0131z\u0131 her y\u0131l daha da g\u00fc\u00e7lendirmeye devam edece\u011fiz.\u201d <\/em>dedi.<\/p>\n\n\n\n Renault, 2018 y\u0131l\u0131ndan beri A.C.E. Awards\u2019ta biri Silver, biri Gold ve alt\u0131s\u0131 Diamond \u00f6d\u00fcl olmak \u00fczere toplam 8 kez \u00f6d\u00fcl kazand\u0131 ve her y\u0131l bir \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. Dacia ise 2019 y\u0131l\u0131ndan beri kat\u0131ld\u0131\u011f\u0131 A.C.E. Awards\u2019ta toplam 7 kez Diamond \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fclerek, Otomotiv B kategorisinde her y\u0131l birincilik \u00f6d\u00fcl\u00fcn\u00fc kazanma ve en iyi m\u00fc\u015fteri deneyimini ya\u015fatma ba\u015far\u0131s\u0131n\u0131 g\u00f6sterdi.<\/p>\n\n\n\n 2025 y\u0131l\u0131 de\u011ferlendirmelerinde ald\u0131\u011f\u0131 son \u00f6d\u00fclle, her iki markas\u0131yla \u00fcst \u00fcste \u00fc\u00e7\u00fcnc\u00fc kez Diamond \u00f6d\u00fcl\u00fc almaya hak kazanan MA\u0130S, m\u00fc\u015fteri deneyimi konusundaki tecr\u00fcbesini ve sa\u011flad\u0131\u011f\u0131 y\u00fcksek m\u00fc\u015fteri memnuniyetini bir kez daha kan\u0131tlam\u0131\u015f oldu. <\/p>\n\n\n\n A.C.E. Awards \u00f6d\u00fcl s\u00fcrecinde s\u0131ralamalar, \u201cM\u00fc\u015fteri Deneyimi Endeksi\u201d skoru \u00fczerinden hesaplanarak markalar\u0131n memnuniyet, sadakat ve \u015fikayet oranlar\u0131na g\u00f6re belirleniyor. Renault ve Dacia markalar\u0131, bu hesaplamalar neticesinde kendi kategorilerinde ve otomotiv sekt\u00f6r\u00fcnde m\u00fc\u015fteri memnuniyetinin en y\u00fcksek oldu\u011fu markalar olarak yeni bir ba\u015far\u0131ya daha imza att\u0131.<\/p>\n","protected":false},"excerpt":{"rendered":" T\u00fcrkiye\u2019de m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7en \u015eikayetvar platformunun 2015 y\u0131l\u0131ndan beri m\u00fc\u015fteri deneyiminde en ba\u015far\u0131l\u0131 firmalar\u0131 \u00f6d\u00fcllendirdi\u011fi A.C.E. Awards\u2019\u0131n (Achievement in Customer Excellence) bu y\u0131l on birincisi d\u00fczenlendi. Ger\u00e7ekle\u015ftirilen \u00f6d\u00fcl t\u00f6reninde MA\u0130S, \u201cOtomotiv A\u201d kategorisinde Renault markas\u0131 ile, \u201cOtomotiv B\u201d kategorisinde ise Dacia markas\u0131 ile birincilik \u00f6d\u00fcl\u00fc olan \u201cDiamond\u201d \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. MA\u0130S A.\u015e. Genel M\u00fcd\u00fcr\u00fc Bahaettin Tato\u011flu, \u201cBizim i\u00e7in m\u00fc\u015fteri memnuniyeti, en \u00f6ncelikli konular\u0131m\u0131z aras\u0131nda yer al\u0131yor. Bu konuya g\u00f6sterdi\u011fimiz \u00f6zen ve hassasiyet, bize hem sat\u0131\u015f ba\u015far\u0131s\u0131 olarak d\u00f6n\u00fcyor hem de m\u00fc\u015fterilerimizin markalar\u0131m\u0131za olan sadakatini \u00fcst seviyelere ta\u015f\u0131yor. \u015eikayetvar platformu taraf\u0131ndan A.C.E. Awards\u2019ta Otomotiv A ve B kategorilerinde \u00fcst \u00fcste \u00fc\u00e7\u00fcnc\u00fc kez<\/p>\n","protected":false},"author":3,"featured_media":8292,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-8291","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-donanim"],"_links":{"self":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts\/8291"}],"collection":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8291"}],"version-history":[{"count":1,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts\/8291\/revisions"}],"predecessor-version":[{"id":8293,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/posts\/8291\/revisions\/8293"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=\/wp\/v2\/media\/8292"}],"wp:attachment":[{"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teknolojidergisi.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}